Privacy Policy

1. Information We Collect

We only collect information necessary to provide our services and operate our business. This may include:

Personal Identification Information: Name, email address, phone number, and mailing address.
Payment Information: Payment card details or bank account details (processed securely by a third-party processor and not stored by us) for billing.
Performance Data: Notes, progress reports, goals, and other personal information you voluntarily share during coaching sessions.
Technical Data: IP address, browser type, operating system, and website usage data collected via cookies or analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and deliver the services you have purchased.
To communicate with you regarding scheduling, payments, and service updates.
To process payments for services.
To improve our coaching methods and services.
To comply with legal obligations (e.g., tax records).

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information. We may share your information only in the following circumstances:

With Service Providers: We may share information with third-party vendors and service providers (e.g., payment processors, performance management platforms, email marketing platform, website hosting) who perform services on our behalf and are legally bound to protect your information.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights, property, or safety of the Company or others.
Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Coaching notes are kept strictly confidential.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.